More Is Often Less

Keith says something I feel very strongly about, but how do you get business types to get out of the feature arms race? Lot’s of business folks still feel like its the bullet points that win product comparisons and sell upgrades, but do they help you create passionate users who love your products?

I’m not opposed to features (Keith definitely wasn’t saying that). Instead I’d like to see thoughtful well executed features that simplify my life and empower me. Too often, this is not what software delivers.

Note to self — try to suck less.